We’ve created a quick list of FAQs to hopefully provide the info you need, now—if you aren’t able to find an answer, please reach out! We’d love to hear from you.
1. Where does your company name come from?
Our high-performance products are inspired by and named after Ostrich oil properties, You might have noticed that our products and packages feature this Pearl white hue as a nod to the natural phenomenon that’s become our signature.
2. Are OstriPlus products safe to use during pregnancy? While nursing?
Our recommendation is that you discuss any changes in your skin care regimen with your medical professional, as this will be a decision that you make together.
It may be helpful to relay that our OstriPlus products are all-natural and crafted without toxins or questionable ingredients.
3. Are OstriPlus products organic?
Thank you for inquiring about this, we also think these are incredibly important matters: The answer to both is yes! Our products are all-natural and contain no harsh chemicals. In addition, all products are fragrance-free and vegan.
4. Can I use OstriPlus products along with prescription Retin-A?
While our products are formulated to be comfortable for sensitive skin, we respectfully suggest that you discuss with your dermatologist or medical professional.
It may be helpful to relay that our OstriPlus products are all-natural and crafted without toxins or questionable ingredients
5. In what order should I use OstriPlus products?
Usage should be thinnest to thickest. Here is a general guideline:
Whiting Face Wash Foam
Vitamin C Glow Face Serum
Moisturizing Facial Sunscreen or Anti Aging Night cream
Anti Wrinkle Eye Cream
Lip Balm
You can also use an AM/PM routine to incorporate all six products!
6. Are OstriPlus products non-comedogenic?
Yes, all OstriPlus products are non-comedogenic. In addition, we formulate all products without any questionable ingredients or production practices.
7. Can men use OstriPlus products?
Of course! OstriPlus products are designed for all genders, and many men in our team use the line daily with great results. Our formulas are also safe for all skin types – from sensitive to oily or dry. And of course, our entire collection is also suitable for adults of any age.
8. What are OstriPlus’s products formulated without?
We’re happy you asked! All OstriPlus products are formulated without Phenoxyethanol, Parabens, Formaldehyde Donors, MEA/DEA/TEA, Palm Ingredients, Sulfates, Synthetic Dyes, Colors and Fragrance, Phthalates, Petrochemicals, PEG’s/ PPG’s, Metallic Aluminum, Triclosan, Talc and free from gluten.
9. How long should OstriPlus products last?
OstriPlus products contain no parabens, phenoxyethanol or any other artificial preservative. The shelf-life of an opened product is 12 months. The shelf-life of an unopened product is 2-3 years.
We do advise customers to try to keep their OstriPlus products at or around room temperature whenever possible. Since our products are all natural, a slight separation or change in color over time is normal and will not impact product efficacy.
10. How do I recycle OstriPlus products?
Thank you for this question – and for caring about our environment. OstriPlus has made the decision to use only all-glass containers in the hopes of maximizing our commitment to sustainability. When finished, simply rinse out the glass and recycle as you would any glass container.
11. What’s The Difference Between Moisturizing Facial Sunscreen Moisturizer and Anti Aging Night Cream?
Facial sunscreen is a creamy, water-based moisturizer that targets lines and wrinkles and remove dryness and hydrates the skin. Our Anti Aging Night Cream is aloe-based, with a whipped texture that focuses on brightening as well as hydration with glow and fight against dryness of skin.
12. Can I Use Both
Yes! If you’re seeking deep hydration, and also targeting dark spots and the signs of aging, you can layer these products.
An Effective option is to use Moisturizing Facial Sunscreen in morning (as it goes on matte so is perfect under makeup), and then apply Anti Aging Night Cream in the evening to seal in moisture.
13. Do I need to use a toner after cleansing with the Whiting Face wash Foam Cleanser?
We’re big believers in the simple, “less is more” approach. Our Whiting Face wash Foam Cleanser formula is crafted with fruit-derived AHAs plus a small amount of natural witch hazel to gently tone the skin